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One of the ways we try to please our clients and reduce frustration is by giving choice.
Some people would rather email or message, others meet face to face or speak on the phone.
We are amazed how many customers we speak to who are frustrated because companies they wish to buy from are not responsive. Whatever your preference there will always be someone available for you.
If you would like to contact a particular person you can meet the team here.
thank you – we will call you at the time requested
We have published this message as the payment that has been collected from you has nothing to do with our company. We are an asset finance company in Hampshire, we do not collect direct debits from any customers and only deal with businesses.
We receive many calls about this, as we have a similar name to the company that is collecting these direct debits. The company responsible is Focus Finance and Marketing Limited. Their website is below, however they do not answer their phone or respond:
https://www.focusfinance.co.uk/
Our understanding is that bank details are being obtained from people unknowingly, or on the pretence of providing a loan, and this is a fraudulent company.
We would therefore request you contact your bank to report this and ask them to escalate to their fraud team and stop further payments from being taken.
Please also report Focus Finance & Marketing Limited to:
ActionFraud
Financial Conduct Authority
Information Commissioners Office
We are now at a point where this is impacting our business, so we are also doing everything we can to get them shut down so your help would be appreciated.
Please feel free to copy the above message to provide to your bank.